ProProctor Checklist

Updated May 9, 2025

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  • Read GBCI’s ProProctor Tips and Guidance document for helpful tips

  • Review GBCI and Prometric resources

  • Download the ProProctor application

  • Review the ProProctor Software Installation guides (Windows or Mac) to assess whether you have the necessary permission levels

  • If you are using an employer-issued computer check with your employer’s IT department that you have the necessary permissions

  • Save your “Appointment Confirmation” email sent by Prometric

  • Save your 16-digit confirmation number and exam date and time

  • Ensure your ID meets all four requirements and your first and last names are printed in Roman characters which exactly matches your exam registration

  • Prepare your testing environment

  • Check your internet connection: use an Ethernet cable for best connectivity

  • Remember: only wired headphones are allowed

  • Self-serve to reschedule: at least 4 days before your exam appointment

Contact us, we’re here to help!

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